Shipping policy

Last Updated: 2026/3/1

At Nexora Market, we are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below for important details about processing times, delivery estimates, and shipping responsibilities.

Order Processing Time

All orders placed with Nexora Market are processed within 1–5 business days (Monday–Friday, excluding holidays).

After placing your order, you will receive:

An Order Confirmation Email
A Shipping Confirmation Email with tracking information once your order has been dispatched

Please note that during peak seasons, sales events, or holidays, processing times may be slightly extended.

Shipping Times

Delivery times vary depending on your location. Below are estimated shipping times:

United States: 7–15 business days
Canada: 7–15 business days
United Kingdom: 7–15 business days
Australia: 8–18 business days
Europe: 8–18 business days
Rest of World: 10–20 business days

Please understand that these timeframes are estimates only and are not guaranteed. Delivery times may be affected by customs processing, carrier delays, weather conditions, or high demand periods.

Shipping Costs

Shipping fees are calculated at checkout based on your delivery location.

From time to time, Nexora Market may offer free shipping promotions. These promotions will be clearly displayed on our website when available.

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. Please allow 2–5 business days for tracking updates to appear in the carrier’s system.

If you do not receive tracking details within 7 business days of placing your order, please contact our support team.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees once they reach your country.

These charges:

Are determined by your local customs authority
Are not included in our product prices or shipping fees
Are the responsibility of the customer

Nexora Market is not responsible for customs delays or additional charges.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information at checkout.

If you notice an error in your address, please contact us within 24 hours of placing your order.

Once an order has been processed or shipped, we cannot guarantee changes can be made. Nexora Market is not responsible for orders delivered to incorrectly provided addresses.

Multiple Packages

Depending on product availability and warehouse location, your items may be shipped separately. If your order includes multiple products, you may receive more than one tracking number.